For the purposes of contact with us, Tuan Loc Commodities collects the personal data you provide or needed concerning its commercial activities. You may provide direct personal data (such as your name, address, e-mail, and employment information) by sending this data to Tuan Loc Commodities. You may also provide indirect personal data (such as cookies, connection, and system information) by browsing the websites and communicating electronically with Tuan Loc Commodities. Please do not submit any sensitive personal data (e.g., health information, religion, political preferences, etc.) as part of your application unless specifically requested by Tuan Loc Commodities to do so.
Your personal data is only stored for the period of time necessary for the working process and, if successful in your application, for the time of your partner relationship with Tuan Loc Commodities.
By applying, or any personal data, to the Portal, you confirm and agree that you have read and understood this information notice and have received the following information:
How Tuan Loc Commodities Uses Your Personal Information
Tuan Loc Commodities uses your personal information to:
Create and manage relationships with you and our Business Partners. This includes: (i) providing requested services or transactions; (ii) providing information about Tuan Loc Commodities products, services, transactions, and advertisements that may be of interest to you; (iii) providing you with a more consistent experience in interacting with Tuan Loc Commodities, including learning more about you and how you use and interact with Tuan Loc Commodities websites, apps, products, and services; and (iv) planning, managing, and performing under our contractual obligations.
Provide Supply Chain Traceability. Tuan Loc Commodities is devoted to empowering our consumers and producers through supply chain traceability. Traceability enables socially and environmentally responsible procurement in our product supply chain. As a result, we use personal information about farmers and suppliers to improve traceability and strengthen our relationships with our farmers, suppliers, and buyers, while also improving our traceability-focused websites and apps and empowering our Business Partners and affiliates to make informed and responsible sourcing decisions.
Communicate with you. This includes: (i) informing you of Tuan Loc Commodities products, services, events, and promotional activities that you requested or that may be of interest to you; (ii) providing information about relevant Tuan Loc Commodities products, services, and transactions, such as pricing information, technical data, invoice, shipping, or production information, warranty or recall information, or information about product or service improvements; and (iii) responding to questions or inquiries.
Provide and upgrade our websites, products, and services. This includes (i) tailoring them to your tastes or interests, making them more compatible with your technology, or generally making them easier to use; (ii) maintaining and safeguarding their security; and (iii) developing new websites, apps, goods, and services.
Address legal issues. This includes: (i) complying with our obligations to keep certain business records for specified periods of time; (ii) establishing, exercising, or defending legal claims; (iii) complying with laws, regulations, court orders, or other legal process; (iv) detecting, preventing, and responding to fraud, intellectual property infringement, violation of our contracts or agreements, violations of law, or other misuse of Tuan Loc Commodities websites, apps, products, or services; and (v) protecting Tuan Loc Commodities’ rights or property, or yours or others’ health, safety, welfare, rights, or property.
Process with your consent. We also use your personal information for other purposes consistent with the context in which it was collected or with your permission. When you provide us with the personal data of another person, including an employee involved in farming operations or a family member, you confirm that you have informed the individual of the purposes for which you are providing Tuan Loc Commodities with that third party’s personal data and that you have obtained the person’s consent or that you are legally authorized to consent on their behalf to Tuan Loc Commodities receiving that person’s personal data.
Note that we can anonymise or aggregate any of the information we collect and use it for any purpose, including for research and product-development purposes. Such information will not identify you individually.
When We Share Your Personal Information
We will not disclose your personal information except under a lawful and measured basis as follows:
Support services. We also share your personal information with third-party vendors that provide us with support services. These third parties are expected to only use the personal information we disclose with them to perform services on our behalf and to treat your personal information in accordance with all relevant privacy and data protection laws.
Business partners. We may share your personal information with third parties who work with us to provide products and services to our customers, such as distributors in our commercial operations or non-governmental organizations that share our commitment to traceability and sustainability when it comes to farmer and sourcing data. If we do this, we require that these third parties use the information in accordance with this Privacy Statement, any applicable Specific Privacy Statements, and all applicable privacy and data protection laws.
Legal obligations. We will also share your personal information with third parties when we have a good faith belief that disclosure is required: (i) to comply with a law, regulation, court order, or other legal process; (ii) to detect, prevent, and respond to fraud, intellectual property infringement, violation of our contracts or agreements, violation of law, or other misuse of Tuan Loc Commodities websites, apps, products, or services; or (iii) to protect Tuan Loc Commodities’ rights or property or your or others’ health. If such an occurrence occurs, we will take the necessary precautions to safeguard your personal information.
With permission/at your request. We will also share your information with your permission or at your request.
Anonymously. We share anonymised or aggregated information internally and with third parties for any purpose. Such information will not identify you individually.